Page 27 - AUN-QA

The third column shows the core activities of a university:

 educational activities of teaching and learning
 research activities
 contribution to society and to the support and development of the community.

For continuous improvement, institutions should implement an effective QA system
and benchmark their practices to achieve educational excellence.

1.2.2 AUN-QA Model for Internal Quality Assurance (IQA) System

The AUN-QA model for an IQA system (see Figure 1.4) consists of the following
areas:

 internal quality assurance framework;
 monitoring instruments;
 evaluation instruments;
 special QA-processes to safeguard specific activities;
 specific QA-instruments; and
 follow-up activities for making improvements

Figure 1.4 – AUN-QA Model for IQA System

An IQA system is the totality of systems, resources and information devoted to
setting up, maintaining and improving the quality and standards of teaching, student
learning experience, research, and service to the community. It is a system where
the QA mechanisms are working to maintain and enhance the level of quality in
higher education.

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