Page 56 - AUN-QA

Diagnostic Questions

Student Quality:

− How are student intakes monitored and analysed?
− How are students selected?
− What policy is pursued with regard to the intake of students? Does it aim to
increase the intake or to stabilise it? Why?
− What measures are taken to influence the quality and the size of the intake?
What effect do these measures have?
− How does the programme take into account the level of achievement of
entering students?

Student Study Load and Performance:

− Does the department have a credit points system? How are credits
calculated?
− Is the study load divided equally over and within the academic years?
− Can an average student complete the programme in the planned time?
− What are the indicators used to monitor student progress and performance?

Student Support:

− Does the department have a monitoring system for recording study progress
and following graduates (for example, tracer surveys)?
− How is the data of the monitoring system used?
− What role do academic staff members play in informing and coaching
students and integrating them into the programme?
− How are students informed about their study plans?
− Is special attention paid to coaching of first year students and underperformed
students? If so, how does it work?
− Is specific support given to provide study skills for students with problems?
− Is separate attention paid to coaching of advanced students?
− Is assistance given in completing the final project? Where can students who
get stuck with their practical training or final project get help?
− How are students advised on problems concerning course options, change of
options, interruption or termination of studies?
− How is information provided to students on career prospects?
− Are the reasons examined for students who take longer than expected to
complete the programme?
− Are students satisfied with the support services available?

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